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<channel>
	<title>It tastes like burning</title>
	<atom:link href="http://www.cdavis.us/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.cdavis.us</link>
	<description>Ramblings from someone who really doesn&#039;t have much to say</description>
	<lastBuildDate>Sat, 18 Feb 2012 18:16:04 +0000</lastBuildDate>
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		<title>Opening an HP ProBook 4530s</title>
		<link>http://www.cdavis.us/2012/02/18/opening-an-hp-probook-4530s/</link>
		<comments>http://www.cdavis.us/2012/02/18/opening-an-hp-probook-4530s/#comments</comments>
		<pubDate>Sat, 18 Feb 2012 18:16:04 +0000</pubDate>
		<dc:creator>Chad</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[4530s]]></category>
		<category><![CDATA[computer]]></category>
		<category><![CDATA[hp]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[memory]]></category>
		<category><![CDATA[notebook]]></category>
		<category><![CDATA[probook]]></category>
		<category><![CDATA[repair]]></category>
		<category><![CDATA[tech]]></category>

		<guid isPermaLink="false">http://www.cdavis.us/?p=2476</guid>
		<description><![CDATA[Recently I had to deploy a brand new HP ProBook 4530s to a customer. But first I had to add more memory. When I flipped it over, I was concerned to not see any screws or access panels that I &#8230; <a href="http://www.cdavis.us/2012/02/18/opening-an-hp-probook-4530s/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Recently I had to deploy a brand new HP ProBook 4530s to a customer. But first I had to add more memory. When I flipped it over, I was concerned to not see any screws or access panels that I could remove. After a quick google search, I learned that pretty much the whole bottom comes off to open up a lot of the components. I thought this was pretty nice, so I created this quick video to demonstrate the procedure to remove this panel. Once removed, you have easy access to memory, hard drive and the wireless card.</p>
<p><iframe width="420" height="315" src="http://www.youtube.com/embed/KLDwESwjXc0" frameborder="0" allowfullscreen></iframe></p>
<p>---<br />Related Articles at It tastes like burning:<ul><li><a href="http://www.cdavis.us/2006/07/09/any-country-music-fans/" rel="bookmark" title="Permanent Link: Any Country Music Fans??">Any Country Music Fans??</a></li><li><a href="http://www.cdavis.us/2006/01/13/today-is-the-greatest-day-of-my-life/" rel="bookmark" title="Permanent Link: Today is the greatest day of my life">Today is the greatest day of my life</a></li><li><a href="http://www.cdavis.us/2005/01/08/turning-in-to-a-master-plumber/" rel="bookmark" title="Permanent Link: Turning in to a master plumber">Turning in to a master plumber</a></li></ul></p><br />]]></content:encoded>
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		<item>
		<title>Outlook 2011 on Mac create a new profile</title>
		<link>http://www.cdavis.us/2011/11/09/outlook-2011-on-mac-create-a-new-profile/</link>
		<comments>http://www.cdavis.us/2011/11/09/outlook-2011-on-mac-create-a-new-profile/#comments</comments>
		<pubDate>Wed, 09 Nov 2011 13:22:45 +0000</pubDate>
		<dc:creator>Chad</dc:creator>
				<category><![CDATA[Mac]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Support]]></category>
		<category><![CDATA[Sysadmin]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[outlook 2011]]></category>

		<guid isPermaLink="false">http://www.cdavis.us/?p=2465</guid>
		<description><![CDATA[I have a client the bought a new laptop and went with an Apple Mac Book Pro instead of sticking with Windows. He also had Office 2011 installed on it. Office 2011 on Mac no longer includes Entourage, but instead &#8230; <a href="http://www.cdavis.us/2011/11/09/outlook-2011-on-mac-create-a-new-profile/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>I have a client the bought a new laptop and went with an Apple Mac Book Pro instead of sticking with Windows. He also had Office 2011 installed on it. Office 2011 on Mac no longer includes Entourage, but instead has introduced Outlook. The client initially configured email, but was having an issue with it pulling mail. That&#8217;s where I was called in to help. Now in Windows, I will normally create a new profile and configure it myself to make sure all the settings are correct. However, I could not find anywhere to create a new profile on the Mac. After some research, here&#8217;s what I found out.</p>
<p>The functionality I was looking for does indeed exist on the Mac, it&#8217;s just not called the same thing or located anywhere similar to that of a Windows PC. Outlook on Mac uses Identities. You simply need to create a new Identity. After a bit of googling, I found <a href="http://www.seanlabrie.com/2011/creating-a-new-outlook-2011-profile-identity/">this article</a>, which gave me the information I was looking for. I found that the location for the Microsoft Database Utility was just a bit different that listed in that post.</p>
<p>Simply put, to create a new Identity, you use an app called Microsoft Database Utility. That app was located here for me: <em>Finder &gt; Applications &gt; Microsoft Office 2011 &gt; Office &gt; Microsoft Database Utility</em>.</p>
<p><img class="aligncenter" style="border-style: initial; border-color: initial;" src="http://www.cdavis.us/wp-content/uploads/2011/11/Screen-shot-2011-11-09-at-7.26.27-AM.png" alt="Location of the Microsoft Database Utility" width="671" height="244" /></p>
<div>
<p>Just click the plus in the lower left, name the new identity, and then you can set it as the default by pressing the gear in the lower left of the box. Now when you open Outlook 2011 it will open using the new profile.</p>
<p style="text-align: center;">
</div>
<p>---<br />Related Articles at It tastes like burning:<ul><li><a href="http://www.cdavis.us/2004/07/21/i-hate-the-reading-pane/" rel="bookmark" title="Permanent Link: I hate the reading pane">I hate the reading pane</a></li><li><a href="http://www.cdavis.us/2007/07/01/i-wish-i-could-create-a-life-filter/" rel="bookmark" title="Permanent Link: I wish I could create a life filter">I wish I could create a life filter</a></li><li><a href="http://www.cdavis.us/2008/05/03/getting-adobe-air-and-apps-to-work-on-arch-linux/" rel="bookmark" title="Permanent Link: Getting Adobe Air and Apps to work on Arch Linux">Getting Adobe Air and Apps to work on Arch Linux</a></li></ul></p><br />]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<title>#pizzahut #fail then #pizzahut #redemption</title>
		<link>http://www.cdavis.us/2010/09/06/pizzahut-fail-then-pizzahut-redemption/</link>
		<comments>http://www.cdavis.us/2010/09/06/pizzahut-fail-then-pizzahut-redemption/#comments</comments>
		<pubDate>Tue, 07 Sep 2010 00:25:51 +0000</pubDate>
		<dc:creator>Chad</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[pizzahut]]></category>

		<guid isPermaLink="false">http://www.cdavis.us/?p=2455</guid>
		<description><![CDATA[I thought I&#8217;d save myself the trouble of preparing supper tonight by ordering a pizza. Though I wouldn&#8217;t normally order from the Hut, Pizza Hut has a new pizza called the Big Italy that looked interesting and caught my attention. &#8230; <a href="http://www.cdavis.us/2010/09/06/pizzahut-fail-then-pizzahut-redemption/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>I thought I&#8217;d save myself the trouble of preparing supper tonight by ordering a pizza. Though I wouldn&#8217;t normally order from the Hut, Pizza Hut has a new pizza called the Big Italy that looked interesting and caught my attention. Being of the technical age, I went ahead and ordered online via their website. I chose carryout, because I am cheap and this saves me the delivery fee and tip, plus I get the pizza sooner. The order was placed at 5:42 and would be ready to pickup at 5:58. I arrived to pick up the pizza about 5:55. There was one person there in front of me when I arrived who was speaking with a clerk when I walked in. After he was done, the clerk left the counter and headed out on a delivery. The other guy behind the counter was taking phone orders. I stood there for 10 minutes before I was acknowledged by anyone. I was becoming annoyed and I figured my pizza was sitting in the back somewhere getting stale. Finally, an employee who looked like he was just arriving at work took over the counter and asked who was next. It was me! I told him my name and he took the $12.66 I owed for my Big Italy pizza and then disappeared in to the back. I was confused, by this time I ordered my pizza 30 minutes ago. The guy taking phone orders was telling everyone they were under staffed this evening and behind schedule. I was told nothing. I then realized, my pizza hasn&#8217;t even been started yet. Now I was really annoyed, because they had no issue taking my money, but never told me that my pizza was extremely behind schedule. After about 10 more minutes, the guy who took my money, came back out to the counter and apologized for the delays and gave me and the other guy who was waiting 2 free pizza coupons each for the inconveniences. Ha, they redeemed themselves! </p>
<p>So I eventually got my pizza and it was pretty tasty. I just wish something was said earlier, instead of allowing me to stand there wondering what is going on. Plus, during this whole time, I had my kids in the car. But in the end, the employee did the right thing by compensating me for the inconvenience, so I&#8217;m no longer going to hold this experience against them. </p>
<p>---<br />Related Articles at It tastes like burning:<ul><li>No related posts</li></ul></p><br />]]></content:encoded>
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		<item>
		<title>The site move is complete</title>
		<link>http://www.cdavis.us/2009/08/24/the-site-move-is-complete/</link>
		<comments>http://www.cdavis.us/2009/08/24/the-site-move-is-complete/#comments</comments>
		<pubDate>Mon, 24 Aug 2009 11:45:15 +0000</pubDate>
		<dc:creator>Chad</dc:creator>
				<category><![CDATA[Sysadmin]]></category>
		<category><![CDATA[debian]]></category>
		<category><![CDATA[Linux]]></category>
		<category><![CDATA[server]]></category>

		<guid isPermaLink="false">http://www.cdavis.us/?p=2450</guid>
		<description><![CDATA[I moved this and a few other domains to a new server last night. All seems goods for the most part. The only issue I&#8217;ve come across so far is that the photo gallery is not working. I will have &#8230; <a href="http://www.cdavis.us/2009/08/24/the-site-move-is-complete/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>I moved this and a few other domains to a new server last night. All seems goods for the most part. The only issue I&#8217;ve come across so far is that the <a href="http://www.cdavis.us/photos/">photo gallery</a> is not working. I will have to deal with it tonight.</p>
<p>---<br />Related Articles at It tastes like burning:<ul><li><a href="http://www.cdavis.us/2004/01/27/site-will-be-down-this-afternoon/" rel="bookmark" title="Permanent Link: Site will be down this afternoon">Site will be down this afternoon</a></li><li><a href="http://www.cdavis.us/2003/02/20/time-to-move-to-georgia/" rel="bookmark" title="Permanent Link: Time to move to Georgia?????">Time to move to Georgia?????</a></li><li><a href="http://www.cdavis.us/2008/03/30/linux-reality-podcast-complete-archive-dvd-available/" rel="bookmark" title="Permanent Link: Linux Reality Podcast Complete Archive DVD Available">Linux Reality Podcast Complete Archive DVD Available</a></li></ul></p><br />]]></content:encoded>
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		<title>[SOLD] For Sale: Nokia N810 Internet Tablet</title>
		<link>http://www.cdavis.us/2009/05/28/for-sale-nokia-n810-internet-tablet/</link>
		<comments>http://www.cdavis.us/2009/05/28/for-sale-nokia-n810-internet-tablet/#comments</comments>
		<pubDate>Thu, 28 May 2009 17:58:27 +0000</pubDate>
		<dc:creator>Chad</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[for-sale]]></category>
		<category><![CDATA[n810]]></category>
		<category><![CDATA[nokia]]></category>
		<category><![CDATA[tablet]]></category>

		<guid isPermaLink="false">http://www.cdavis.us/?p=2440</guid>
		<description><![CDATA[[Now sold] It&#8217;s time for me to part with this device. I bought it in Oct 08 and have hardly used it. I just recently updated it to the latest Maemo release. It&#8217;s in great condition and I still have &#8230; <a href="http://www.cdavis.us/2009/05/28/for-sale-nokia-n810-internet-tablet/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>[Now sold]</p>
<p>It&#8217;s time for me to part with this device. I bought it in Oct 08 and have hardly used it. I just recently updated it to the latest Maemo release. It&#8217;s in great condition and I still have the box and everything that came with it.</p>
<p>I will also throw in the the additional 2gb micro sd card I bought for it and its adapter.</p>
<p>I&#8217;m asking <del datetime="2009-06-04T21:29:44+00:00">$180</del> $170. I will ship it for free anywhere in the US.</p>
<p>If your interested, contact me via <a href="http://www.cdavis.us/contact/">this form</a> or DM on <a href="http://twitter.com/CDavis">twitter</a>. I will sell on a first come, first served basis. If I get no takers, I will post to craigslist.</p>
<p>Here&#8217;s some photo&#8217;s I took this morning.</p>
<p><img src="http://farm4.static.flickr.com/3302/3572622263_917ca85796.jpg?v=0" alt="Nokia N810 Box" /></p>
<p><img src="http://farm4.static.flickr.com/3587/3573426322_813b5b2030.jpg?v=0" alt="Nokia N810 in box" /></p>
<p><img src="http://farm4.static.flickr.com/3327/3573429584_34e27db82f.jpg?v=0" alt="Nokia N810 booted up" /></p>
<p>---<br />Related Articles at It tastes like burning:<ul><li><a href="http://www.cdavis.us/2003/03/09/i-got-to-check-out-a-compaq-tablet-pc/" rel="bookmark" title="Permanent Link: I got to check out a Compaq Tablet PC">I got to check out a Compaq Tablet PC</a></li><li><a href="http://www.cdavis.us/2003/09/16/should-i-buy-an-lcd-montior/" rel="bookmark" title="Permanent Link: Should I buy an LCD Montior?">Should I buy an LCD Montior?</a></li><li><a href="http://www.cdavis.us/2005/06/14/chris-hangs-up-his-blogging-hat/" rel="bookmark" title="Permanent Link: Chris hangs up his blogging hat">Chris hangs up his blogging hat</a></li></ul></p><br />]]></content:encoded>
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		<title>All these damn layoffs</title>
		<link>http://www.cdavis.us/2009/02/04/all-these-damn-layoffs/</link>
		<comments>http://www.cdavis.us/2009/02/04/all-these-damn-layoffs/#comments</comments>
		<pubDate>Wed, 04 Feb 2009 17:23:45 +0000</pubDate>
		<dc:creator>Chad</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[economic downturn]]></category>
		<category><![CDATA[layoff]]></category>
		<category><![CDATA[layoffs]]></category>
		<category><![CDATA[thinking]]></category>

		<guid isPermaLink="false">http://www.cdavis.us/?p=2437</guid>
		<description><![CDATA[I can&#8217;t help but wonder, but with all these companies announcing massive layoffs, are they doing it because they need to. Or are they using the current economic downturn as an excuse to trim the fat. ---Related Articles at It &#8230; <a href="http://www.cdavis.us/2009/02/04/all-these-damn-layoffs/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>I can&#8217;t help but wonder, but with all these companies announcing massive layoffs, are they doing it because they need to. Or are they using the current economic downturn as an excuse to trim the fat.</p>
<p>---<br />Related Articles at It tastes like burning:<ul><li><a href="http://www.cdavis.us/2004/01/13/i-really-dont-like-epiphany/" rel="bookmark" title="Permanent Link: I really don&#8217;t like Epiphany">I really don&#8217;t like Epiphany</a></li><li><a href="http://www.cdavis.us/2003/06/16/stuck-throttles-arent-much-fun/" rel="bookmark" title="Permanent Link: Stuck throttles aren&#8217;t much fun">Stuck throttles aren&#8217;t much fun</a></li></ul></p><br />]]></content:encoded>
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		<slash:comments>5</slash:comments>
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		<item>
		<title>Question about automatically updating wordpress plugins</title>
		<link>http://www.cdavis.us/2009/01/27/question-about-automatically-updating-wordpress-plugins/</link>
		<comments>http://www.cdavis.us/2009/01/27/question-about-automatically-updating-wordpress-plugins/#comments</comments>
		<pubDate>Tue, 27 Jan 2009 23:15:21 +0000</pubDate>
		<dc:creator>Chad</dc:creator>
				<category><![CDATA[Wordpress]]></category>
		<category><![CDATA[ftp]]></category>
		<category><![CDATA[linode]]></category>
		<category><![CDATA[plugins]]></category>
		<category><![CDATA[scp]]></category>
		<category><![CDATA[vps]]></category>

		<guid isPermaLink="false">http://www.cdavis.us/2009/01/27/question-about-automatically-updating-wordpress-plugins/</guid>
		<description><![CDATA[Is the server that is hosting my wordpress blog required to have an FTP server running in order to use the automatic update feature? I recently moved this domain to a VPS with linode.com and one of the big things &#8230; <a href="http://www.cdavis.us/2009/01/27/question-about-automatically-updating-wordpress-plugins/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Is the server that is hosting my wordpress blog required to have an FTP server running in order to use the automatic update feature?</p>
<p>I recently moved this domain to a VPS with <a href="http://www.linode.com/?r=64af0c83fe44fd9c72e8c8d429869c338bbcfb16">linode.com</a> and one of the big things I want is &#8216;NO FTP SERVER&#8217;. I do all my transfers to and from the server using <a href="http://en.wikipedia.org/wiki/Secure_copy">scp</a>.</p>
<p>I refuse to add an ftp server for this one nice feature. Guess I need to find out if one is required, or if there are alternatives, or do I just have to upgrade my plugins the old fashion way.</p>
<p>---<br />Related Articles at It tastes like burning:<ul><li><a href="http://www.cdavis.us/2007/10/04/a-security-update-to-the-feedburner-feedsmith-wordpress-plugin/" rel="bookmark" title="Permanent Link: A security update to the Feedburner Feedsmith WordPress plugin">A security update to the Feedburner Feedsmith WordPress plugin</a></li><li><a href="http://www.cdavis.us/2007/08/15/just-found-a-bug-in-wordpress-222/" rel="bookmark" title="Permanent Link: Just found a bug in WordPress 2.2.2">Just found a bug in WordPress 2.2.2</a></li><li><a href="http://www.cdavis.us/2006/11/08/i-think-my-feed-is-messed-up/" rel="bookmark" title="Permanent Link: I think my feed is messed up">I think my feed is messed up</a></li></ul></p><br />]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<title>Install the Dust Theme on Arch Linux</title>
		<link>http://www.cdavis.us/2008/11/03/install-the-dust-theme-on-arch-linux/</link>
		<comments>http://www.cdavis.us/2008/11/03/install-the-dust-theme-on-arch-linux/#comments</comments>
		<pubDate>Mon, 03 Nov 2008 19:52:23 +0000</pubDate>
		<dc:creator>Chad</dc:creator>
				<category><![CDATA[Arch Linux]]></category>
		<category><![CDATA[dust]]></category>
		<category><![CDATA[theme]]></category>
		<category><![CDATA[themes]]></category>
		<category><![CDATA[Ubuntu]]></category>

		<guid isPermaLink="false">http://www.cdavis.us/?p=2428</guid>
		<description><![CDATA[From my wiki: http://www.cdavis.us/wiki/index.php/Install_the_Dust_theme_on_Arch_Linux ---Related Articles at It tastes like burning:Finally have a working Arch Linux installlinks for 2006-12-27links for 2008-03-29]]></description>
			<content:encoded><![CDATA[<p>From my wiki:</p>
<p><a href="http://www.cdavis.us/wiki/index.php/Install_the_Dust_theme_on_Arch_Linux">http://www.cdavis.us/wiki/index.php/Install_the_Dust_theme_on_Arch_Linux</a></p>
<p>---<br />Related Articles at It tastes like burning:<ul><li><a href="http://www.cdavis.us/2007/01/24/finally-have-a-working-arch-linux-install/" rel="bookmark" title="Permanent Link: Finally have a working Arch Linux install">Finally have a working Arch Linux install</a></li><li><a href="http://www.cdavis.us/2006/12/27/links-for-2006-12-27/" rel="bookmark" title="Permanent Link: links for 2006-12-27">links for 2006-12-27</a></li><li><a href="http://www.cdavis.us/2008/03/29/links-for-2008-03-29/" rel="bookmark" title="Permanent Link: links for 2008-03-29">links for 2008-03-29</a></li></ul></p><br />]]></content:encoded>
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		<slash:comments>3</slash:comments>
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		<title>Smoke Free Kenosha</title>
		<link>http://www.cdavis.us/2008/10/02/smoke-free-kenosha/</link>
		<comments>http://www.cdavis.us/2008/10/02/smoke-free-kenosha/#comments</comments>
		<pubDate>Fri, 03 Oct 2008 01:34:26 +0000</pubDate>
		<dc:creator>Chad</dc:creator>
				<category><![CDATA[Kenosha]]></category>
		<category><![CDATA[smoke-free breathefree kenosha yes]]></category>

		<guid isPermaLink="false">http://www.cdavis.us/?p=2426</guid>
		<description><![CDATA[As a non-smoker, I&#8217;m not the one who should suffer. I will be voting YES on the smoke-free workplaces referendum on November 4th. More info: http://breathefreekenosha.googlepages.com/homepage ---Related Articles at It tastes like burning:I saw you searching for Kenosha Linuxlinks for &#8230; <a href="http://www.cdavis.us/2008/10/02/smoke-free-kenosha/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>As a non-smoker, I&#8217;m not the one who should suffer. I will be voting YES on the smoke-free workplaces referendum on November 4th.</p>
<p>More info: <a href="http://breathefreekenosha.googlepages.com/homepage" target="_blank">http://breathefreekenosha.googlepages.com/homepage</a></p>
<p>---<br />Related Articles at It tastes like burning:<ul><li><a href="http://www.cdavis.us/2007/08/23/i-saw-you-searching-for-kenosha-linux/" rel="bookmark" title="Permanent Link: I saw you searching for Kenosha Linux">I saw you searching for Kenosha Linux</a></li><li><a href="http://www.cdavis.us/2006/11/24/links-for-2006-11-24/" rel="bookmark" title="Permanent Link: links for 2006-11-24">links for 2006-11-24</a></li><li><a href="http://www.cdavis.us/2006/09/10/links-for-2006-09-10/" rel="bookmark" title="Permanent Link: links for 2006-09-10">links for 2006-09-10</a></li></ul></p><br />]]></content:encoded>
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		<title>Blackberry issues for a client</title>
		<link>http://www.cdavis.us/2008/09/23/blackberry-issues-for-a-client/</link>
		<comments>http://www.cdavis.us/2008/09/23/blackberry-issues-for-a-client/#comments</comments>
		<pubDate>Wed, 24 Sep 2008 01:14:34 +0000</pubDate>
		<dc:creator>Chad</dc:creator>
				<category><![CDATA[Work]]></category>
		<category><![CDATA[bis]]></category>
		<category><![CDATA[blackberry]]></category>
		<category><![CDATA[https]]></category>
		<category><![CDATA[owa]]></category>
		<category><![CDATA[ssl]]></category>

		<guid isPermaLink="false">http://www.cdavis.us/?p=2421</guid>
		<description><![CDATA[A client of mine, whose has about 5 Blackberry users contacted me early yesterday morning in a panic. They were reporting that no one was receiving emails on their blackberrys anymore, and that it&#8217;s been happening since last Friday. Here&#8217;s &#8230; <a href="http://www.cdavis.us/2008/09/23/blackberry-issues-for-a-client/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>A client of mine, whose has about 5 Blackberry users contacted me early yesterday morning in a panic. They were reporting that no one was receiving emails on their blackberrys anymore, and that it&#8217;s been happening since last Friday. Here&#8217;s the back story, on Thursday of last week I promoted one of their servers to a domain controller as we&#8217;re getting ready to decommission an older server. So the client was quick to blame my changes for the blackberrys stopping to work. Now this client does not run a blackberry enterprise server, and I really had no idea how they communicating with the Exchange server. I&#8217;ve heard they connected through Outlook Web access, and OWA was working fine.</p>
<p>I spent the majority of Monday digging through server log files searching for anything that could be causing the issue. We rebooted every server and their Cisco, and the Blackberrys still were not getting email. My onsite contact was freaking out because the blackberry users are all upper management and she was under a lot of pressure to get them working again as all the users were traveling and were relying on the phone for email. At some point in the afternoon, she asked if I could revert the changes I made to the one server. I told her that I didn&#8217;t believe the issue was caused from my change and I didn&#8217;t think it would be wise to demote the server back to a member server. As the day ended, we got new reports from the users that their email was working until sometime Saturday morning. Now I was more confident it wasn&#8217;t because of my changes. I told her I would come onsite the next day and work with one of the blackberrys and blackberry support and get it figured out.</p>
<p>So today I drive an hour to their office and with blackberry in hand begin looking in to how they are setup. Find that the email setup happens through a blackberry website that is particular to their provider. While in this setup, there is an &#8216;Advanced Settings&#8217; area, and that is where I found the issue. I find a form that has their OWA URL, except that it was wrong. The URL that was listed was almost right, but was simply missing an <em>s</em>, as in http<strong>s</strong>://. Once I added the s and saved it out, they phones started syncing again. I have their OWA requiring and SSL connection and it has been that way for a long time, which makes me ask, what happened? Did the URL in the setup change for 5 users on 3 different providers? Or was that address always missing the s, but it was smart enough to redirect to the https page and that broke on Saturday? Regardless of what it was, it wasn&#8217;t my fault or related to promoting a server on their network.</p>
<p>---<br />Related Articles at It tastes like burning:<ul><li><a href="http://www.cdavis.us/2006/06/14/links-for-2006-06-14/" rel="bookmark" title="Permanent Link: links for 2006-06-14">links for 2006-06-14</a></li><li><a href="http://www.cdavis.us/2006/06/13/links-for-2006-06-13/" rel="bookmark" title="Permanent Link: links for 2006-06-13">links for 2006-06-13</a></li><li><a href="http://www.cdavis.us/2007/12/27/twyt-a-command-line-twitter-client/" rel="bookmark" title="Permanent Link: Twyt &#8211; A Command Line Twitter Client">Twyt &#8211; A Command Line Twitter Client</a></li></ul></p><br />]]></content:encoded>
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