Category Archives: IT

I hate the reading pane

Posted on July 21, 2004 by Chad

If you use Outlook 2003, I’m sure you know what the reading pane is. Well, for the record, I hate it, and it’s always on by default. Everytime you create a new folder, there it is. Now it’s not too … Continue reading →

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SP1 is out for Exchange 2003

Posted on May 26, 2004 by Chad

I will be evaluating it on a test server today, as it addresses an annoying issue we have with one of our clients SBS2003 install running on a dual processor computer. Link: http://www.microsoft.com/exchange/downloads/2003/sp1.asp Update: I got service pack 1 install … Continue reading →

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Up to my eye sockets in Group Policies

Posted on May 18, 2004 by Chad

We got a new server installation coming up next week and we’re finally going to get this client setup correctly. The new layout is going to consist of a super duper nice Dell Poweredge running Windows Server 2003 as the … Continue reading →

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IT Horror Story

Posted on May 4, 2004 by Chad

That’s what my week was like last week. This week is off to a much better start. We had a major server upgrade at our second largest client(25 users) on the 23rd of April. It was an upgrade from an … Continue reading →

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What’s your backup procedures?

Posted on April 1, 2004 by Chad

If your in the IT industry, you’ve probably had to deal with backups one way or another. Kevin has posted a request to share your procedures on backup. So if your responsible for your companies, or like me, other companies … Continue reading →

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More ways not to treat your IT guy

Posted on November 14, 2003 by Chad

When I return your phone call, do not hang up on me. Secondly, when I call right back do not put me on hold and never come back to the call. These are just a few more pointers to assure … Continue reading →

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Why do users lie?

Posted on November 4, 2003 by Chad

If you ever have to call for tech support and the tech asks a specific question, just tell him the truth. He won’t get mad, and who cares if he does. The problem will get resolved a lot quicker. Here’s … Continue reading →

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Waste high in VPN setups

Posted on June 3, 2003 by Chad

Over the last couple of weeks we’ve been working with some high-end VPN equipment for a rollout for a client of ours. I’ve got one of the remote VPN appliances at home and am connected to the main one at … Continue reading →

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